Standard shipping in Europe – within 4-7 working days.
Standard shipping outside of Europe – within 5-14 days.
We will ship the product(s) in your order via DHL® courier to your delivery address accross the globe. The courier will require a signature from you (or an adult authorized by you) upon receipt of the products. Please note that we will not deliver products to PO boxes, and we will only deliver on normal working days/hours (not on weekends or public holidays).
The courier will make two (2) attempts to deliver the package and obtain a signature. The frequency is two (2) attempts on consecutive days. After the 2nd attempt we will take the package to the DHL® customer counter. A sticker will be left informing you that the package must be collected from the customer counter within seven (7) days or the package will be returned to us and we will process the return. If this occurs, we will notify you and this shall be treated as a free return of your order. We shall provide you with a refund for the products. Otherwise, you can organize a third delivery attempt by contacting DHL® directly, following the instructions on the sticker.
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