Right of withdrawal
If you are not satisfied with the Products you received or have simply changed your mind about purchasing them after we have e-mailed you your Order Confirmation, you can return them within 30 (thirty) calendar days of delivery of the Products and get a refund. To enter Return procedure please email us at: office@socksandsandals.uk.
This is a right of withdrawal that you can exercise without penalty and without giving any reason.
Please note that while the Products remain in your possession you are responsible for keeping them safe, secure and in good condition. The items must be returned in the state they were received (do not wash the shirts), with the packaging it was sent in and a copy of the invoice. We will not accept any items returned damaged, worn or dirty.
In case of returns for change of mind (right of withdrawal), you will be fully reimbursed apart from shipping costs for express delivery, if you had chosen this shipping method.
Legal guarantee for faulty goods
In addition to the above, we recognize the statutory 2-year guarantee for product faults. A product is “faulty” if received damaged or where a manufacturing or material fault occurs within 2 years from the purchase. Please note that Products damaged due to wear and tear are not considered faulty.
You can return faulty Products within 2 years of your receipt of the products and get a full refund, including any shipping costs, as applicable.
Follow us